FAQs

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Frequently Asked Questions

The following brushes are made from Vegan Synthetic hairs:Base, Concealer, Cream Buffer, Defined Liner and Brow Comb, Lip Diffuser/Lip Definer Brush. 

The following brushes are made from Cruelty free High End Goat Hair:  Face Powder, Highlight, All over eye blender, Detailed Blender, Crease & Apply, Rescue Smudger and Final Touch.  

The handles are made from copper ferrule and wood. Both elements have been painted for originality. 

The Vol.1 brush case is made from a Vegan PU Leather. 

The Vol.2 Brushes are made from Premium Hypoallergenic Synthetic Hair, Coated Aluminium Ferrule and Painted Wooden Handle. All Vegan and Cruelty Free. 

Unlike natural brushes, Premium Hypoallergenic Synthetic Makeup Brushes don’t have a cuticle, which makes them great to use with liquid or cream products, they won’t trap makeup. Premium Hypoallergenic Synthetic bristles tend to gravitate towards one another, making them perfect for precision application.

Our Vol.2 Clutch is Vegan Faux Leather 

The Vol.1 brush case is made from a Vegan PU Leather. 

The Vol.2 brush clutch is made from Vegan leather.

Yes, Bronzour is Vegan & cruelty free.

Yes, we have attained a certificate from our supplier to confirm that all materials are cruelty free. 

Yes, depending on stock availability.

No these are exclusive to the brush collection. 

Mix a tablespoon of mild laundry or Stain remover detergent in a bowl of lukewarm water. Then dip a sponge in the solution and clean off the entire bag. When done, rinse the sponge, then dip it in plain water to rinse off the detergent. Wipe a dry cloth over the bag to dry. 

For stained areas, Scrub the bag with a soft brush or cloth, focusing particularly on especially dirty areas or spot stains. A toothbrush is good for ground-in stains and hard-to-reach crevices.

Caution: DO NOT PUT INTO THE WASHING MACHINE. DO NOT TUMBLE DRY, AIR DRY ONLY. 

Please refer to our instructions in the ‘Brush Care’ section.

SHIPPING FAQ'S

Our international packages are shipped via Australia Post, and upon arrival in the USA, they are handed over to USPS for final delivery. You can use the same tracking number provided by Australia Post on the USPS website to track your parcel, receive updates, and even organize your delivery.

To ensure your parcels arrive safely and securely, we will now require a signature upon delivery for all packages going to the USA. This measure is in place to prevent any potential theft and to make tracking your order easier and more reliable.

This change is necessary as we've unfortunately experienced instances where parcels have gone missing or been stolen when left unattended. As a small business, it's crucial for us to protect both your purchase and our ability to provide quality service. By requiring a signature, we can help ensure your package reaches you safely, even as it travels a long way to get to you.

If you have any questions or concerns, please don't hesitate to reach out via info@taniellejai.com.